Mandatory communication skills training for oncologists: enforcement does not substantially impact satisfaction.
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BORIS DOI
Date of Publication
October 2014
Publication Type
Article
Division/Institute
Author
Bourquin, Céline | |
Stiefel, Friedrich | |
Bianchi Micheli, Gabriella | |
Dietrich, Liselotte | |
Hürny, Christoph | |
Wössmer, Brigitta | |
Kiss, Alexander |
Subject(s)
Series
Supportive care in cancer
ISSN or ISBN (if monograph)
0941-4355
Publisher
Springer
Language
English
Publisher DOI
PubMed ID
24728585
Description
PURPOSE
Even though there is evidence that both patients and oncology clinicians are affected by the quality of communication and that communication skills can be effectively trained, so-called Communication Skills Trainings (CSTs) remain heterogeneously implemented.
METHODS
A systematic evaluation of the level of satisfaction of oncologists with the Swiss CST before (2000-2005) and after (2006-2012) it became mandatory.
RESULTS
Levels of satisfaction with the CST were high, and satisfaction of physicians participating on a voluntary or mandatory basis did not significantly differ for the majority of the items.
CONCLUSIONS
The evaluation of physicians' satisfaction over the years and after introduction of mandatory training supports recommendations for generalized implementation of CST and mandatory training for medical oncologists.
Even though there is evidence that both patients and oncology clinicians are affected by the quality of communication and that communication skills can be effectively trained, so-called Communication Skills Trainings (CSTs) remain heterogeneously implemented.
METHODS
A systematic evaluation of the level of satisfaction of oncologists with the Swiss CST before (2000-2005) and after (2006-2012) it became mandatory.
RESULTS
Levels of satisfaction with the CST were high, and satisfaction of physicians participating on a voluntary or mandatory basis did not significantly differ for the majority of the items.
CONCLUSIONS
The evaluation of physicians' satisfaction over the years and after introduction of mandatory training supports recommendations for generalized implementation of CST and mandatory training for medical oncologists.
File(s)
File | File Type | Format | Size | License | Publisher/Copright statement | Content | |
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art%3A10.1007%2Fs00520-014-2240-1.pdf | text | Adobe PDF | 106.94 KB | publisher | published |