• LOGIN
Repository logo

BORIS Portal

Bern Open Repository and Information System

  • Publication
  • Projects
  • Funding
  • Research Data
  • Organizations
  • Researchers
  • LOGIN
Repository logo
Unibern.ch
  1. Home
  2. Publications
  3. Not all who are bots are evil: A cross-platform analysis of automated agent governance
 

Not all who are bots are evil: A cross-platform analysis of automated agent governance

Options
  • Details
BORIS DOI
10.48350/169264
Date of Publication
April 1, 2022
Publication Type
Article
Division/Institute

Institut für Kommunik...

Author
Makhortykh, Mykolaorcid-logo
Institut für Kommunikations- und Medienwissenschaft (ikmb)
Urman, Aleksandraorcid-logo
Institut für Kommunikations- und Medienwissenschaft (ikmb)
Münch, Felix Victor
Heldt, Amélie
Dreyer, Stephan
Kettemann, Matthias C.
Subject(s)

000 - Computer scienc...

300 - Social sciences...

Series
New media & society
ISSN or ISBN (if monograph)
1461-7315
Publisher
Sage
Language
English
Publisher DOI
10.1177/14614448221079035
Uncontrolled Keywords

algorithmic governanc...

automated agent

automation

bot

platform regulation

policing

transparency

Description
The growth of online platforms is accompanied by the increasing use of automated agents. Despite being discussed primarily in the context of opinion manipulation, agents play diverse roles within platform ecosystems that raises the need for governance approaches that go beyond policing agents’ unwanted behaviour. To provide a more nuanced assessment of agent governance, we introduce an analytical framework that distinguishes between different aspects and forms of governance. We then apply it to explore how agents are governed across nine platforms. Our observations show that despite acknowledging diverse roles of agents, platforms tend to focus on governing selected forms of their misuse. We also observe differences in governance approaches used by platforms, in particular when it comes to the agent rights/obligations and transparency of policing mechanisms. These observations highlight the necessity of advancing the algorithmic governance research agenda and developing a generalizable normative framework for agent governance.
Handle
https://boris-portal.unibe.ch/handle/20.500.12422/70159
Show full item
File(s)
FileFile TypeFormatSizeLicensePublisher/Copright statementContent
14614448221079035.pdftextAdobe PDF238.82 KBAttribution (CC BY 4.0)publishedOpen
BORIS Portal
Bern Open Repository and Information System
Build: d1c7f7 [27.06. 13:56]
Explore
  • Projects
  • Funding
  • Publications
  • Research Data
  • Organizations
  • Researchers
More
  • About BORIS Portal
  • Send Feedback
  • Cookie settings
  • Service Policy
Follow us on
  • Mastodon
  • YouTube
  • LinkedIn
UniBe logo