Publication:
Perceived usefulness of RFID-enabled information services – a systematic approach

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dc.contributor.authorKrasnova, Hanna
dc.contributor.authorRothensee, Matthias
dc.contributor.authorSpiekermann, Sarah
dc.contributor.editorOberweis, Andreas
dc.contributor.editorWeinhardt, Christof
dc.contributor.editorGimpel, Henner
dc.contributor.editorKoschmider, Agnes
dc.contributor.editorPankratius, Victor
dc.contributor.editorSchnizler, Björn
dc.date.accessioned2024-10-15T06:28:14Z
dc.date.available2024-10-15T06:28:14Z
dc.date.issued2007
dc.description.abstractEven though RFID technology is currently gaining importance mainly in logistics, usage areas, such as shopping or after-sales enhancements beyond the supply chain are envisioned. Yet, while RFID hits the street it is questioned if it may undermine one’s privacy while providing few customer benefits. Meeting this criticism this paper investigates RFID-enabled information services and the drivers of their usefulness for consumers. The article claims that the more risk one associates with a product the more benefit from RFID-enabled information services is perceived. We show empirically that the nature of product risk provides a useful framework to decide on the types of RFID information services a marketer should offer to create RFID usefulness perceptions and increase technology acceptance.
dc.description.sponsorshipInstitut für Wirtschaftsinformatik (IWI)
dc.identifier.doi10.7892/boris.47475
dc.identifier.urihttps://boris-portal.unibe.ch/handle/20.500.12422/118546
dc.language.isoen
dc.publisherUniversitätsverlag Karlsruhe
dc.publisher.placeKarlsruhe
dc.relation.conferenceeOrganisation: Service-, Prozess-, Market-Engineering: 8. Internationale Tagung Wirtschaftsinformatik
dc.relation.isbn978.3-86644-094-4 (Band 1)
dc.relation.organizationDCD5A442BB9CE17DE0405C82790C4DE2
dc.subject.ddc000 - Computer science, knowledge & systems
dc.subject.ddc300 - Social sciences, sociology & anthropology::330 - Economics
dc.titlePerceived usefulness of RFID-enabled information services – a systematic approach
dc.typeconference_item
dspace.entity.typePublication
dspace.file.typetext
oaire.citation.conferenceDate28.02.-02.03.2007
oaire.citation.conferencePlaceKarlsruhe, Germany
oairecerif.author.affiliationInstitut für Wirtschaftsinformatik (IWI)
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