IIIF SaaS: How the University Library of Bern supports researchers with an easy-to-use institutional IIIF "Software as a Service"

The University Library of Bern provides a IIIF service with a server infrastructure supporting Image and Presentation API (v2.1 & v3), a self-upload service for images and metadata and an administration website to manage uploads. The service is multi-tenant and scalable. A task management system automates the parallel processing of upload tasks from multiple projects. A user-friendly feature allows researchers to use the original source file name when accessing an image via the Image API. So, the researchers can use their existing information for the presentation without the need of mapping their information to the generated GUIDs. This service was developed in collaboration with and upon request of a pilot project and the Digital Humanities chair in Bern. Data stewards who are closely networked with (digital) humanities researchers, manage the communication and support of the service for researchers. Our presentation will show our experience in developing and maintaining an institutional, multi-tenant IIIF service that provides a sustainable infrastructure solution for research projects with limited funding.