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The Impact of Customer Loyalty on Complaining Behaviour
The Impact of Customer Loyalty on Complaining Behaviour
Details
Date Issued
2006
Publication Type
Conference Item
Language(s)
en
Author(s)
Jäggi, Natalie
Institut für Wirtschaftsinformatik (IWI)
Zaugg, Alexandra
Institut für Wirtschaftsinformatik (IWI)
Editor(s)
Isaias, P.
Additional Credits
Institut für Wirtschaftsinformatik (IWI)
Publisher
IADIS Press
Title of Event
WWW/Internet 2006. Proceedings of the International Conference. Volume II. Murcia, Spain, Octobre 5-8, 2006
Access(Rights)
metadata.only
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