Why Do Customers Complain Online? Determinants Explaining the Propensity to Complain Online
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Date of Publication
2008
Publication Type
Conference Item
Language(s)
en
Contributor(s)
Editor(s)
Godwin, Stephen A. | |
Celuch, Kevin G. | |
Taylor, Steven A. |
Additional Credits
Publisher
CS/D&CB
Access(Rights)
metadata.only