The Development of a Value-Based Performance Measurement System for Sport Leagues – The Case of a German Junior Sport League

Abstract
The Balanced Scorecard is the best known performance measurement system that has already been applied and discussed in many industries. Professional team sport clubs and leagues have started to implement such systems. Those clubs and leagues have realized that they must control critical success factors, like their talent development, to remain competitive. The main goals of talent development programs like junior leagues are the preparation of young athletes for their professional careers and the continuous improvement of the clubs’ overall performance. The measurement and controlling of relevant performance indicators are critical and determine the overall quality of the appropriate professional senior league. However, there is a lack of empirical studies in sport management research about the implementation and management of performance measurement systems. Despite the importance of talent development programs, like professional junior sport leagues, sport management research has not yet developed an appropriate performance measurement system that controls for more than just infrastructural aspects or the quantity of training activities. Therefore, this research project presents a performance measurement system that helps to control and improve the overall quality of sport leagues. Based on these considerations, our initial research questions are:
1. Who are the customers of a junior sport league?
2. Which requirements do they have and how do they co-create value?
3. From a value-based perspective, which factors need to be considered in a performance measurement system of a junior sport league?
Date Issued
2016-09-08
Publication Type
Conference Item
Subject(s)
Language(s)
en
Author(s)
Woratschek, Herbert
Maier, Christopher
Additional Credits
Title of Event
Access(Rights)
metadata.only
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