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  3. What Drives Consumers to Defend Your Brand Against Criticism? Egoistic versus Altruistic Motives
 

What Drives Consumers to Defend Your Brand Against Criticism? Egoistic versus Altruistic Motives

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Date of Publication
2019-05
Publication Type
Conference Item
Subject(s)
600 Technology > 650 Management & public relations
300 Social sciences, sociology & anthropology > 330 Economics
Keyword(s)
Consumer Brand Defense
•
Customer Engagement
•
Reputation Management
Language(s)
en
Contributor(s)
Ammann, Clemens Luis
Institut für Marketing und Unternehmensführung, Marketing
Giuffredi-Kähr, Andrea
Institut für Marketing und Unternehmensführung, Marketing
Nyffenegger, Bettina
Institut für Marketing und Unternehmensführung, Marketing
Krohmer, Harley
Institut für Marketing und Unternehmensführung, Marketing
Hoyer, Wayne David
Institut für Marketing und Unternehmensführung, Marketing
Additional Credits
Institut für Marketing und Unternehmensführung, Marketing
Title of Event
48th Annual Conference of the European Marketing Academy
Access(Rights)
metadata.only
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